FAQ
Any Questions?
Below you’ll find answers to some of the most frequently asked questions. We are constantly adding most frequently asked question to this page.
Do we sell Pets?
No, we don’t. We only sell products and supplies needed for pets.
What payment methods we accept?
We Accept,
- Debit Card
- Credit Card
- Net Banking
- UPI
- EMI
How long does it take to deliver my order?
We usually dispatch orders within 24 hrs and the orders should reach you in 1-5 days depending on location.
I need help with my order. Whom shall I contact?
Please contact us at info@therowdypets.com
Can I change or cancel my order?
Please contact us ASAP if you would need to make any changes to the order. We are happy to help you if the products are not dispatched yet.
Can I return or exchange products?
Your satisfaction is our priority. If you are not satisfied with a product, please contact us at info@therowdypets.com for returns/exchange within 7 days of product delivery.
Can I return or exchange products?
Your satisfaction is our priority. If you are not satisfied with a product, please contact us at info@therowdypets.com for returns/exchange within 7 days of product delivery.
Returns/exchange will be accepted if the products are unused with its original packing and labels. To be eligible for returns, products must be unopened except accessories like harness, collars and clothes.
Return shipping charges should be covered by customers. Once the product has been received, the amount would be refunded back to the customer’s card within 7-10 business days.
Rowdy pets reserve the right to decide on the products eligible for returns.”